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Claims Process

Need to Claim? Here's What to Do.

Provide an Inspection Report

All claims require an independent inspection report.

Submit to REX

(if applicable)

If the NHBRC coverage has expired or is declined, lodge your claim with claims@tetrisonline.co.za or call us at 012-884 0335

Contact NHBRC First

Submit your claim through NHBRC if it still falls within their coverage period.

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Quick Turnaround

Valid claims are paid promptly following the final assessment.

Download Documents

The forms listed below are the only documents required for your claim. If you have already completed them, kindly also complete the checklist and return everything to us for processing.

Download Documents

Straightforward Claims, Fast Resolutions.

 

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Extend Your Cover.  Protect Your Home.

Call us.

Monday - Friday

09:00 - 16:30

Client support.
Call: 082 395 7197
info@resend.co.za
greg@resend.co.za

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Making a claim.
Call: 012 884 0335

claims@tetrisonline.co.za

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39 Carl Cronje Drive, Tygervalley, Cape Town, Western Cape 7530

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